Company
Help and Answers from the FollowersFly Team
How ordering and delivery work at FollowersFly, what we ask for, how to track an order, and where to find our refund and privacy policies.
Short answers to the questions we are asked most. If your question is not here, contact us and we will answer it directly.
Ordering
Pick a service, choose a package size, and enter the public username the order is for. Post-based packages ask you to choose which posts the engagement should go to. You will need an email address so we can send the confirmation and your tracking ID.
Delivery
Delivery begins after an order is recorded. Larger packages are spread out rather than delivered all at once, because a sudden spike looks unnatural on both platforms.
Account safety
We never ask for your password. We do not log into your account, and we do not post, follow, unfollow, or message anyone on your behalf. All we need is the public username or the public post link.
Your account must be public while an order is being delivered. If it is set to private, delivery cannot complete.
Tracking an order
Every order gets a tracking ID in the form FF-000000-000000, sent in your confirmation email. Open the order tracking page, enter that ID and the email address you used at checkout, and you will see the current status, the items, and the order history.
Payments
Payment is not connected in this build. Orders can be placed and recorded, and nothing is charged. The interface tells you this at checkout and on the tracking page rather than implying a payment was taken.
Refunds and policies
Refund eligibility, data handling, and the terms that apply to using the site are set out in full on their own pages.